For Members with BlueCross Drug Coverage
On behalf of BlueCross BlueShield of South Carolina, Caremark assists in the administration of our prescription drug program. Caremark is an independent company that provides pharmacy benefits management. Here’s how and when to call Caremark:
Mail Service Benefits, Caremark FastStart Enrollment: 866-465-2496
A representative will complete a mail service order form for you and contact your doctor for your prescription. You'll need your member ID number, the name of your drug, your doctor's name and phone number, your shipping address, and a credit card number and its expiration date. You can also give your doctor's office the toll-free FastStart physician number, 800-378-5697, and let your doctor call in your prescription for you. For faster processing, give your doctor your member ID number, your mailing address and your phone number. Once your doctor calls in your prescription, Caremark will contact you to get your payment information.
Caremark Member Services: 888-963-7290
Call this number if you have questions about prior authorization, quantity management, dose management, step therapy, mail-order benefits, refills or your general benefits. Or, visit Caremark's website
Caremark Pharmacy Help Desk: 800-364-6331
Ask your pharmacy to call this number if it needs help submitting your prescription claims.
Caremark Prior Authorization Department: 800-294-5979
Ask your doctor to call this number if you need prior authorization for a prescription drug. Your doctor can also fax requests on your behalf to 888-836-0730.
CuraScript Specialty Drug Enrollment: 877-512-5981
On behalf of BlueCross, CuraScript assists in the administration of the specialty pharmacy program. CuraScript is an independent company. Call this number if you use a specialty drug. Or, ask your doctor to call in your prescription for you at 877-283-2829. For faster processing, give your doctor your member ID number, your mailing address and your phone number. Once your doctor calls in your prescription, CuraScript will contact you to get your payment information. Your doctor can fax specialty drug prior authorization requests to 866-576-3869.
For Members with Other Drug Coverage
State Health Plan Members
The State Health Plan provides prescription drug coverage through Medco
. On behalf of the State Health Plan, Medco assists in the administration of the prescription drug program. Medco is an independent company that provides pharmacy benefits management. For more information, contact your benefits coordinator or Payroll department at your place of employment.
All Other Members
If your plan provides prescription drug coverage through another plan or vendor, check the back of your prescription drug ID card for contact information. Or, contact your benefits coordinator or Payroll department at your place of employment.